The Taoyuan City Government's official letter No. 1100052601 dated June 16, 110 (2021) states that:The entrusted unit, service recipients, time, content, and methods for the city's"110 (2021) Teacher Counseling and Support Services"are as follows:

( I. Entrusted Unit: National Taipei University of Education (Center for Psychological Counseling and Health Promotion Research).

( II. Service Recipients:

1. Full-time and substitute teachers in senior high schools, elementary schools, and kindergartens under the jurisdiction of this city. For substitute teachers, the service is limited to the period of substitution. The same applies to principals and childcare workers.For substitute teachers, the service is limited to the period of substitution; principals and childcare workers shall be governed mutatis mutandis.

2. According to Article 4 of the "Key Points for the Establishment of the Ministry of Education Teacher Counseling and Support Center," teachers who fall under any of the following circumstances are not eligible for this teacher counseling and support service. The exclusion clauses are as follows:one of the following circumstances, are not applicable to this teacher counseling and support service. The exclusion clauses are as follows:

(1) Perpetrators of campus sexual offenses confirmed by the school's Gender Equity Education Committee.

(2) Perpetrators of campus bullying incidents confirmed by the Anti-Campus Bullying Response Team.

(3) Teachers who are undergoing dismissal, non-renewal of contract, or final suspension proceedings.

( III. Service Hours: Monday to Friday, 9:00 AM to 4:30 PM.

( IV. Service Content:

1. Planning and providing courses for teachers' spiritual growth, mental health promotion, and teacher training (teachers can apply for teacher training hours).hours).

2. Establishing and maintaining a teacher consultation hotline, and providing services through online counseling, case discussions, referrals, and information provision.services.

3. Providing individual counseling or guidance through dialogue to help teachers achieve self-awareness and integration, resolve psychological distress, and enhance their mental well-being.psychological distress, and enhance teachers' mental health.

4. Providing group counseling or workshops through discussions on various topics to help teachers achieve self-awareness and integration, alleviate work stress, and enhance their mental well-being.alleviate teachers' work stress, and enhance teachers' mental health.

5. Providing professional psychological consultation and counseling to assist teachers in coping with the psychological impact of campus crises and stabilizing their mental and physical well-being.teachers' physical and mental well-being.

6. Other support services.

( V. Service Methods:

1. Hotline: 02-66396688#86001.

2. Online Consultation Appointment: https://reurl.cc/KAXele

In response to the severe special infectious pneumonia epidemic, online consultation is currently provided first, and adjustments will be made later depending on the development of the epidemic.adjustments will be made.